We only accept a mandate when we are confident we can fulfil it. In 60 years this has meant we broker most of the houses we take on — within an average of four months.
We come to see the property in person, review the building file with you, and discuss its history. Within two weeks you receive a written valuation — not an algorithmic estimate, but a substantive assessment with comparable sales from the quarter.
If you choose us, we sign a clear mandate with a defined term. We work exclusively — that is the only way we can invest the necessary effort in research, photography, and buyer due diligence.
Together we decide whether to list publicly or to broker discreetly via our off-market list. Both routes have advantages — we recommend honestly which is more appropriate in each case.
We attend the notary appointment in person. We work with three Musterort notaries we have known for years — if you have no preference of your own, we are happy to recommend. We remain available afterwards for questions about the property.
„We do not take on any mandate we wouldn't broker in four months — and we say so honestly if your price expectation is above that."
— Helena Musterfrau, Managing Director
We respond within two business days by phone — you then decide whether we should visit the property.